Corporate Background
Pacific Business Centers, Inc's mission is to be the Office Business Center operator of choice by customers, landlords, and investors alike.
The keys to our success include:
- Sharp operational expertise We are a service business whose success relies on the quality people and the sharp processes we have developed over our existence. We have a keen focus on what we do and we do it well.
- Local economies of scale, drawn from our regional focus with currently 11 local centers.
- Global reach through our affiliation with the Alliance Business Centers Network, giving us access to 700 locations worldwide.
Business Model
Each center is a separate company, with separate ownership and capital structure. Individual centers contract with Pacific Business Centers, Inc (the management company) to bring marketing, financial, and operating expertise to bear. Pacific Business Centers, Inc will help assemble investors to take ownership of individual centers and enjoy the risks and rewards of the portion of our business tied to the fluctuation of real estate cycles.
Currently, Pacific Business Centers, Inc provides comprehensive management services to all centers branded "Pacific Business Centers" and lighter marketing and operational support services to four centers operating under the name "Bay Business Centers".
Separating the ownership of the individual centers from the operation of the center itself is the best way to maximize success of the operation to everyone's benefit. As the operating company, Pacific Business Centers, Inc can focus all its attention on optimizing quality of service and occupancy, which in turn will maximize each center revenues and profits.
We engineered a business model designed to apply the continual pressure of delivering high service quality without waste… so that we continue to be the Office Business Operator of choice by our customers, landlords, and investors alike!
Demand
The need for flexible workspace is growing. The demand for our type of services is exploding, thanks to the conjunction of widespread acceptance of mobile connectivity technology, increasing user cost consciousness, growing demand for corporate drop-in centers, trend towards outsourcing, and growing demand from professionals who want to work close to their home. For more information on this new wave of customers go to the FlexAlliance web site at http://flexalliance.com/vision.htm.
We are well positioned to take a leadership position in this exploding market.
Management Team
None of this would be possible without our awesome management team:
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Laurent Dhollande is the Chief Executive Officer of Pacific Business Centers, Inc. Prior to acquiring PBC in 2003 and leading the company to close to 50% compounded annual growth ever since, Laurent held various real estate management positions, including at Hewlett-Packard early on in his career, as Vice-President and General Manager with Litchfield Advisors, and as Senior Director of Real Estate at Sun Microsystems. Laurent held other executive management positions at Sun Microsystems with responsibilities in Corporate Development, Customer Service, Operations, and Marketing. Laurent is a member of Board of Directors of various companies and non-profit organizations. He holds an MBA from the Haas School at UC Berkeley.
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Scott Chambers is Pacific Business Centers' Chief Operating Officer. Scott has been a successful operator of Office Business Centers in the San Francisco Bay Area for 15 years. He is responsible for the successful ramp up of PBC’s explosive growth since 2003. His ability to master his organization operational efficiencies and Quality of Service has been recognized through various quality awards and his tenure in the Board of Directors of OBCAI, the professional Association of Office Business Centers Operators. Early in his career, Scott had a background in sales with Gallo Wines. Scott holds a B.S. in Business Administration from the University Of Pacific. |
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Terri Reno has company-wide responsibility for customer service and client relations. She combines this functional responsibility with operational responsibilities as General Manager of our East Bay centers. Terri has 17 years of experience in various customer service related functions in the aviation, travel, medical service, and Office Business Center industries. She has worked 10 years in office business centers, starting as a receptionist and successfully working her way through various sales, customer service, and center management responsibilities. |
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Becky Simi has company-wide responsibility for Sales. She combines this functional responsibility with operational responsibilities as General Manager of our mid-Peninsula centers. Becky has 14 years of experience in customer service and sales activities, including multi-outlet management in the food retail industry. She has worked in office business centers since 1997, working in all facets of administrative support, sales, customer service, and overall center management. |
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Mark Assaf is our Finance Director, overseeing accounting, bank relations, financial analysis, company-wide. Mark is also responsible for the delivery of PBC’s bookkeeping and accounting services to clients. Mark has 25 years of progressive responsibilities in accounting and finance. Prior to joining Pacific Business Centers, Mark designed, built, and managed a chain of five restaurants in San Francisco and on the Peninsula. He has also provided financial and marketing expertise for a number of local businesses, from retail furniture to environmental consulting, in various capacities. |
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Kim Francisco
is our Marketing Manager, overseeing pricing, product positioning, PR, and advertising campaigns company-wide. She also works as program manager for our VoIP technology implementation. Her functional skills are grounded in hands-on operational experience, having been the operations manager in our Burlingame center. Kim has years of experience in the Office Business Center industry, as well as with operations, project management, and recruiting in the non-profit sector.. She holds a B.A. in Political Science from San Jose State University.
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Advisory Board
To help us formulate a vision of flexible officing in phase with the needs of corporate and entrepreneurial users of the next decade and to help us navigate through strategic choices, with poise, in the face of explosive opportunities, PBC has formed an Advisory Board. This Board is comprised of visionary leaders that bring to bear their insights into large corporate users, entrepreneurial users, the commercial real estate world, and the capital market community:
Andy Coan, CEO of Splice Communications
Daniel Rosensweig, COO of Yahoo!
Laurent Dhollande, CEO of Pacific Business Centers Inc
Mark Golan, Chairman of CoreNet and VP of Real Estate at Cisco Systems
Rob Holden, President and CEO of The Private Bank of The Peninsula
Scott Chambers, COO of Pacific Business Centers Inc
Stuart Kahn, President of United Growth
Click here for more details on our Advisory Board members
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